Case studies

My resume showcases a diverse range of experiences and accomplishments. With my background in design leadership and expertise in various domains, the following case studies provide an opportunity to review my problem-solving abilities, strategic thinking, and the impact of my work.

For example, as my role as a UX Design Lead at IBM Watson Assistant, I directed the team who ultimately was awarded a US patent for mobile and desktop layout standards for human-chatbot interactions, and the success in increased user engagement.

 
 

Developer tools for Mural Public API

Runtime efficiency improvements

Speeding up conversational design with AI

 

Chatbot interaction patent

UpSkilling a design organization

WebChat configuration

 

Immersive event design

Design recruitment at scale

Conference workshop facilitation